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Terms of service

Draft for review. This document has not yet been approved by the owner of the business or checked by a lawyer, and it is published here so it can be reviewed. Do not rely on it as a final statement of our obligations.

These terms describe the agreement between a business using ManageFlow and LayConnect, who provides it.

The agreement

Access to ManageFlow is arranged directly with our sales team. The scope, the price and the term are set out in the order you sign, and those written terms take precedence over anything on this page.

Accounts and access

Each person on your team gets their own account. Accounts are personal and must not be shared. You decide who is invited, what role each person holds, and when their access ends.

Acceptable use

Use the service for running your business. Do not attempt to access another customer's workspace, do not probe the service for weaknesses without asking us first, and do not use it to store data you have no right to hold.

Your data

The client records, appointments and financial history in your workspace remain yours. We use them to provide the service and for nothing else, and you can export them at any time.

Availability and support

We aim to keep the service available and to give reasonable notice before planned maintenance. Any service level we commit to is set out in your order rather than here.

Ending the agreement

Either side can end the agreement on the notice period in your order. When it ends we export your workspace to open formats and then delete it. There is no penalty for leaving.

How to reach us

Write to contact@layconnect.com with any question about these terms.